FAQ

It is a 3  week process from start to finish.  At the start of your project we are generally on-site for 2 full days to do the base cabinets. Larger kitchens may require 3 days.   The last appointment about 3 weeks later is a full day to re-install your newly refinished doors and your hardware.

No, we use only the best low-pressure spray equipment possible and manufacturers water borne lacquer which gives a factory finish free of brush or roller marks. No one should be able to detect that  your cabinets were refinished and not new.

We use non-toxic / low VOC waterborne lacquers so the fumes are barely noticeable.   If we use grain fillers there may some residual odour it is but not bothersome to most people and dissipates in a few hours.

Although we mask and tape off the openings of the cabinets  we do recommend that you empty our your cabinets and drawers prior to refinishing.  Most people find that this is a good time to clean and re-organize their cabinets anyways.

Yes we do, plus any other decorative trims, moldings or valances that are integral to your cabinetry.

No worries, we can do that too, we don’t want you to have beautifully refinished cabinets and a clashing window frame over the sink.

Yes, we can do custom colours.   It’s not always possible to judge exactly how much lacquer we will need when we spray if it’s a custom colour there is a $65 charge to cover the last gallon and any left at the end of the project is returned to you.

And yes, it’s quite popular to do the upper and lower cabinets or the island a contrasting colour to give your kitchen that designer touch.  Additional set up fee of $200 per additional colour.

All floors, counters, back splashes and adjacent walls are masked off to protect them.  Zip walls are used in open concept kitchens to close off the work area.   Some dust is unavoidable so it may be like you haven’t dusted in a week or so in adjacent rooms.

No, it’s not necessary to be home all day when the work is underway, all of our technicians are bonded, insured and have police background checks.  We do expect you to be home at the start of the job to review the details of the project and on reinstall day for final inspection and payment.

Although refinished cabinetry can be handled upon installation they must cure for at least 5 days before washing with any liquid including water.  If water comes into contact with the finished surface simply dab dry with a very soft cloth and leave to dry.  Do not rub dry.

Clean with mild soap and water after curing.  If you have solid wooden doors it is important that the humidity level in your home be kept at approx. 40-50% during the winter months to prevent shrinking and cracking, this is true with all solid wood furniture, cabinetry and flooring.

Humidity gauges can be purchased at hardware stores for about $20.

We are careful to protect all surfaces in your kitchen however we recommend that counters be done before we refinish your cabinets.  Backsplashes and floors can be done before or after as long as any demo work is done before we start. If you plan on painting your kitchen that should be done after we finish your cabinets.